Warranty

3D Furler Warranty

What is “Lifetime Warranty”?

Our Lifetime Warranty is legally defined as 20 years from the date of Purchase.

Who is covered?

The original purchaser is covered, not the boat  The warranty is non‑transferable, even if the product is sold, gifted.

Can I use it on a different boat?

Yes. The original purchaser is covered.

Use your original email and mailing address. If you have moved , just send us proof.

Are replacement parts free?

Yes, Parts are always free, and shipping is free for the first 12 months from date of installation.

Is labor covered?

Labor is not covered.

What is not covered ?

The warranty does not cover damage caused by misuse as defined in the Installation Manual, improper installation, accidents or impact damage, modifications such as cutting, drilling, painting, or altering components, normal wear and tear including cosmetic changes, UV fading, discoloration, salt staining, environmental exposure beyond normal marine use, or damage caused by using non‑approved accessories or hardware.

What about chemical exposure?

Exposure to chemicals known to degrade PCTG or ASA plastics will void coverage. This includes solvents, harsh cleaners, and any chemical listed as harmful in the Installation Manual.

How do I make a warranty claim?

Always send us pictures when the Installation is complete.

 

We will keep them on file. They validate your installation.

 

Contact Us at help@3dfurler.com 

 

Send us pictures and explain the problem.

 

We will respond (usually same day).

 

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